Senior Associate, UX Research

Pfizer Inc.

Thessaloniki Chortiatis, Greece

Job posting number: #7135241 (Ref:pf-4881008)

Posted: March 21, 2023

Application Deadline: Open Until Filled

Job Description

ROLE SUMMARY

The Digital Manufacturing (DM) Team’s mission is to simplify processes and experiences to drive Pfizer Global Supply (PGS) outcomes. DM is responsible for the digital transformation of all processes across shop floor, quality control, quality assurance, engineering, environment, health, and safety operations. Our programs are led by user experience and design thinking to understand the journeys that our PGS customers are working through daily. DM leads a focus on innovative technology implementation across PGS sites including a digital lean production system, sensors, Industrial Internet of Things, wearables, Augmented Reality and Virtual Reality solutions. DM drives efficiencies in end-to-end operations by embedding predictive and prescriptive insights from artificial intelligence into our manufacturing, quality and cross-functional applications. Our team philosophy is “Do good work” and as per Pfizer’s Purpose Blueprint, “Win the Digital Race in Pharma.”

Experience Design & Business Adoption is a multidisciplinary team that supports Digital PGS solutions by using collaborative methods with a human-centered focus to ensure the best solutions are in the hands of our PGS colleagues.

We are seeking a Senior Associate UX Researcher with a background in applied qualitative and quantitative research methodologies who can synthesize all the complexities of delivering business and customer value into engaging, intelligent, and intuitively transformative digital solutions.

ROLE RESPONSIBILITIES

The Senior Associate, UX Research  colleague’s responsibilities include but are not limited to:

  • Execute research initiatives by applying a wide variety of qualitative and quantitative methods using human-centered design principles within the Scaled Agile framework
  • Drive team alignment by developing research strategies that answer critical questions
  • Explore opportunities for future innovations through design research, leveraging key insights and data
  • Collaborate with other researchers, designers, engineers, and product teams to ensure research translates into actionable and relevant insights
  • Identify and understand business context, demands and opportunities
  • Facilitate research debriefs and collaborative design thinking workshops to spark ideation and evaluate designs
  • Synthesize data from multiple sources and communicate insights or recommendations in compelling and creative ways

BASIC QUALIFICATIONS

  • Bachelor’s degree in a human behavior-related field (Human-Computer Interaction, Human Factors, Cognitive Psychology or other related field)
  • 3 years related experience in applied solution research with stories to share
  • Ability to conduct research that varies in approach, scale, scope, timeframe, and methodologies
  • A solid understanding and demonstration of user centric design principles
  • Experience with remote testing tools and best practices
  • Ability to collaborate actively as part of a multi-disciplinary team
  • Enthusiasm, patience, and a solutions-oriented attitude toward any risks and challenges
  • Comfort with ambiguity and complex problems
  • Organized, able to act independently, and able to switch between different projects in a fast-paced environment
  • Familiarity in emergent technologies and how to apply them to different business challenges
  • Ability to confidently present work and to accept or provide constructive feedback
  • Experience utilizing Lean and Agile methodologies

PREFERRED QUALIFICATIONS

  • UX, HFI, Agile, or equivalent certification highly desirable
  • Pharmaceutical or Manufacturing Industry experience a plus

  
LI#PFE

Purpose 

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.  

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility  

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!  

Equal Employment Opportunity 

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

Information & Business Tech

#LI-PFE


Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.


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More Info

Job posting number:#7135241 (Ref:pf-4881008)
Application Deadline:Open Until Filled
Employer Location:Pfizer Inc.
New York,New York
United States
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