Radiology Assistant

Cleveland Clinic

Canton, OH

Job posting number: #7135670 (Ref:ccf18019551)

Posted: March 22, 2023

Application Deadline: Open Until Filled

Job Description

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers 476 beds and a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Tech Aide, you will provide exceptional customer service for patients who are visiting the Radiology department. This role requires someone who can continuously push for a positive Cleveland Clinic experience. A Tech Aide is responsible for multitasking in a fast-paced environment. Your primary duties will include:
-Coordinating patient care.

-Assuring x-ray rooms are polished and stocked with proper supplies.

-Welcoming patients and their support members upon arrival at the Radiology area.

The ideal candidate is someone who:
-Is empathetic.

-Has excellent communication skills.

-Can adapt to change.

-Is always energetic.

-Can critically think and problem solve for patients’ best interests.

This is an excellent opportunity for someone who is looking to discover what customer service truly means to Cleveland Clinic.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

Responsibilities:

  • Provides a wide variety of patient services and assistance.
  • Greets patient/families upon arrival to the Radiology area.
  • Escorts patient to the appropriate x-ray room and assists patient with gowns, assists in moving patient on and off x-ray table.
  • Ensures physical comfort and safety of the patient.
  • Maintains patient flow to maximize productivity of unit.
  • Assures x-ray rooms are clean and equipped with appropriate supplies and equipment for each patient.
  • Reviews x-ray requisition and computer exam forms to determine type of x-ray required.
  • Utilizes CCF orders systems to place transport orders from radiology to floor and unit.
  • Notifies transport of patient that radiology will bring to the department or return to the floor and unit.
  • Reports to Supervisor immediately on: backlog of patients or problems encountered with equipment, patients and personnel.
  • Performs clerical functions.
  • Processes orders in radiology information system that include scheduling and tracking exams and films.
  • Processes downtime orders and transport orders in the CCF electronic orders system.
  • Assists staff with patient related duties, moving and assisting patient to all areas as needed. Assists patient with activity of daily living.
  • Performs routine duties related to patient care such as assisting with bedpans or in the washroom. Assures patients safety and comfort.
  • Observes patients for medical status and potential need of nursing care, physician care, oxygen, etc. and quickly obtains proper assistance.
  • Performs courier functions as assigned.
  • Takes films to appropriate area for film library processing and delivers films to requesting areas.
  • Transports specimens to lab for processing.
  • Delivers charts as needed.
  • Established and maintains friendly and cooperative relations with those contacted in the course of work.
  • Other duties as assigned.

Education:

  • High school or equivalent.
  • Current Radiology Student Preferred

Certifications:

  • None required.

Complexity of Work:

  • Excellent customer service skills to interact with patients, families, physicians and staff.
  • Ability to understand and follow written instructions.
  • Requires good verbal communication skills to interact with patients.

Work Experience:

  • Minimum one year related experience in physician office, hospital or clinic setting involving patient care or established excellence in direct customer service.

Physical Requirements:

  • Requires standing and walking for extended periods of time; must lift and carry items weighting up to 50 pounds.
  • Ability to assist with positioning and transporting patients, i.e., pushing beds, stretchers and wheelchairs.
  • Requires the ability to maneuver equipment and motor coordination to operate equipment.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.



By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.


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