Job Description

Summary

The Accounting Customer Service (ACS) Accountant works as a part of a collaborative team of fellow Accountants and Associates. Reporting to the Accounting Supervisor, each Accountant is responsible for processing a wide range of accounting transactions requested by internal customers and business partners and completing other monthly accounting duties as assigned. These responsibilities are expected to be delivered with excellent customer service and a high degree of accuracy and quality.

Note: This is a one year term-limited position.

Who We Are

The University of Michigan Shared Services Center (U of M SSC) is a customer service organization focused on providing user-friendly and cost effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers through consistent processes and enabling technology.

Responsibilities*

Knowledge of and the ability to adhere to University of Michigan policies and procedures
Apply understanding of accounting principles, university policies, and the unique characteristics of governmental fund accounting in a University setting
Review or prepare journal entries for proper chartfield (chart of accounts) utilization, appropriate application of university accounting principles and sponsor rules and regulations which vary with each of the university’s fund types
Analyze financial transactions and/or chartfields for unusual or improper activities and suggest alternate options
Initiate the opening of chart of account (chartfield) combinations for projects, short codes, and programs
Provide exceptional customer service to the university’s schools, colleges, and units
Via TDx ticketing system, Telephone, and email
Provide the University community with consultation related to recording of journal entries, chartfield structure, and general university accounting policy and procedures
Assist with month and year-end close of the Accounts Payable sub-ledger and the General Ledger
Actively use Business Objects and PeopleSoft queries to complete daily responsibilities
Opportunity to lead introductory accounting training to the university community
Embrace LEAN principles in support of a continuous improvement culture
Other duties and projects as assigned
Required Qualifications*

Education:

Bachelor’s degree in Business Administration with a major in Accounting
Experience:

Working knowledge of Accounting principles, processes, and systems
Demonstrated ability to deliver excellent customer service
Effective written and verbal communication skills
Ability to embrace change and be flexible with potential process changes
Ability to work effectively in a team environment and build relationships in the workplace
Ability to work efficiently, and accurately with strong attention to detail
Experience with identifying process improvements in daily work, and taking initiative to implement the recommended action
Proficiency with Microsoft Office (Word and Excel), database queries, and Google software
Demonstrated ability to multitask and prioritize throughout the workday
Desired Qualifications*

Minimum 2 years of prior University of Michigan accounting experience