About City of Hope
Focused on eliminating cancer, diabetes and other life-threatening illnesses, City of Hope has established itself as a world-class leader in transforming the future of health. Raising the philanthropic resources to fuel its leading-edge research, its exceptional and compassionate clinical care, and its advancement of biomedical education and training, is a vital component of City of Hope’s model of success.
Our Mission: City of Hope is transforming the future of health. Every day we turn science into practical benefit. We turn hope into reality. We accomplish this through exquisite care, innovative research and vital education focused on eliminating cancer and diabetes.
City of Hope’s Commitment to Diversity, Equity and Inclusion
City of Hope’s diversity, equity and inclusion strategy aims to formulate a policy and systems-focused approach that addresses social determinants of health and responds to implicit bias and structural racism. Since its inception more than a century ago, City of Hope has been dedicated to providing equitable treatment to all the people we serve. This focus on inclusion is the cornerstone of our Diversity, Equity & Inclusion (DEI) strategy and reflects our commitment to those founding principles.Our mission, “to infuse DEI into the DNA at City of Hope,”will serve as our north star and help ensure the tenets of diversity, equity and inclusion are an integral part of our day-to-day engagement with each other, our patients, their families and caregivers, and our broader community.
Office of Philanthropy Vision Statement
Philanthropy is at the heart of City of Hope’s mission in turning “hope into reality.” We offer an extraordinary donor and volunteer experience, one that invites, delights, and deepens relationships over time. City of Hope Philanthropy is one of a handful of premier, exceptionally-regarded, and top-producing programs in the country.
Recruiting and developing exceptionally talented team members are hallmarks of the Office of Philanthropy. We demonstrate our commitment to our people through continuous learning and development opportunities and aim to foster an environment where each individual can thrive, personally and professionally. We increase the effectiveness of our team through transparency and accountability, building trust within teams; celebrating diversity and inclusion; enhancing team communications and removing roadblocks to maximize activation.
The AVP, Transformative Philanthropy Operations, will serve a pivotal role as a thought-partner, convener, organizer, and operational manager for the Transformative Philanthropy program, overall, as well as for the fundraising team engaging prospects capable of making donations at the $10M level and above. Reporting to the Senior Vice President, Philanthropy (SVP), the AVP will develop a strong understanding of City of Hope’s vision for the Transformative Philanthropy program; work to enact that vision; and build, evolve, and scale the infrastructure necessary to support meaningful identification, cultivation, solicitation and stewardship of the transformative gift prospect pipeline.
The AVP will consult on the development of transformative gift donor engagement strategies; facilitate and ensure their execution; and develop and implement an accountability framework consisting of meetings, reports, analytics, and other materials needed to effectively manage the program. The AVP will have ownership over the monthly Transformative Gift Prospect Review meetings with City of Hope’s CEO and Chief Philanthropy Officer (CPO) and oversees staff tasked with ensuring coordination of materials, development of agendas, and talking points.
The successful candidate will be an energetic and enthusiastic individual interested in joining a dynamic and hard-working team; a self-starter who takes initiative, likes to own projects, and is able to prioritize their work. This person will have strong writing skills, with an eye for detail. The successful candidate will be eager to absorb comprehensive knowledge of City of Hope’s campaign priorities and transformative prospects, and thrive in a mission-driven, dedicated, and collaborative office environment. This person will also be able to handle highly confidential information with great care.
The AVP will be an experienced transformative and/or principal gift officer who understands the complexities and intricacies of working on transformative gift prospects. They will also have an executive presence with extensive experience working on complicated “mega” gifts, while partnering with executive leadership and senior faculty.
Key Responsibilities include:
Supports the Senior Vice President, Philanthropy on the design, implementation, maintenance and expansion of the Transformative Philanthropy program
- In partnership with the SVP, shapes the strategic vision of the overall Transformative Philanthropy program and architects an infrastructure that supports the long-term goals of the program, including the design, implementation and oversight of fiscal-year and multi-year initiative and campaign strategies and plans related to the Transformative Philanthropy portfolio.
- As the Office of Philanthropy expands to a national philanthropy model, develops a roadmap to scale programs.
- Collaborates with Prospect Development colleagues to ensure the overall transformative prospect pipeline is healthy, robust and continually refreshed with new prospects; monitors prospect movement through stages and intercedes when prospects become stale/stuck; works to keep Transformative Philanthropy officers focused on moving their prospects toward gift fulfillment.
- Partners with Donor Experience colleagues to establish and sustain a robust Transformative Philanthropy stewardship platform/experience that ensures all transformative donors are appropriately stewarded; collaborates on the development of donor engagement plans for transformative prospects.
- Directs the production of tracking and reporting activities to manage movement on overarching strategies, including ensuring the capture of donor and prospect information, contact reports, updating records, and generating reports on the highest-level donors.
- Convenes and leads regular and ad-hoc Transformative Philanthropy strategy sessions, including joint CEO-CPO Transformative Prospect meetings, strategy alignment meetings, qualification/pipeline meetings, and other meetings as necessary; oversees development of agendas, presentations, talking points, reports, analytics, etc., to support meaningful and action-oriented strategy discussions.
- Facilitates CEO and system leader engagement with transformative prospects; meets with CEO and other system leaders as needed; liaises with Leadership Deployment team.
- Directs preparation of executive-level status reports on Transformative Philanthropy program and pipeline, progress and results of activities; synthesizes complex data into reports and executive summaries for CEO, CPO and SVP.
Provides expert consulting services to Transformative Philanthropy officers on strategy development and tactical execution.
- Serves as strategic thought partner for Transformative Philanthropy officers; consults on strategy development for transformative prospect/donor engagement; identifies gaps and challenges in strategies and tactics and resources from across Office of Philanthropy and City of Hope to fill the gaps and overcome challenges to gift fulfillment.
- Serves as the communications anchor among Transformative Philanthropy officers, Office of Philanthropy and System leadership.
- Coordinates development and production of high-level materials in partnership with Philanthropy Communications to ensure high-quality transformative prospect proposals and donor impact reports.
- Meets with donors and prospects as needed.
Manages the CEO and CPO prospect portfolios
- Leads the collaborative development and execution of annual deployment plan for CEO and CPO.
- Works with colleagues across all programs to develop and implement “key moves” for the CEO and CPO with top prospects across all programs; collaborates to develop and implement regional “map” for top prospects and volunteers
Manages, coaches and mentors direct reports
- Effectively manages, mentors and coaches direct reports and ensures that they provide a high level of service to all stakeholders and work collaboratively to meet City of Hope’s and Office of Philanthropy goals.
- Works with direct reports to identify professional development opportunities and develop career growth plans; provides access to resources and training for both soft- and hard-skills development; ensures that development goals are prioritized.
- Provides guidance on best practices according to department guidelines and industry standards.
- Ensures direct reports are engaged employees; actively works to remove barriers to engagement.
Serves as a role model for the Office of Philanthropy. Includes:
- Acting as spokesperson for City of Hope activities as requested.
- Participating in search committees, task forces and other special projects.
- Demonstrating an ability to solve problems, overcome hurdles, and navigate sensitive issues with discretion, tact and strong communication skills.
- Developing and maintaining productive relationships with City of Hope faculty and staff to support fundraising initiatives for System priorities.
Possessing thorough knowledge of the key fundraising priorities for City of Hope.
Basic education, experience and skills required for consideration:
- Bachelor’s degree.
- 7+ years development/fundraising experience.
- 3+ years as a front-line transformative or principal gift fundraiser closing gifts at the $1M+ level.
- 5+ years managing one or more direct reports.
Preferred education experience and skills:
- 10+ years development/fundraising experience in a complex, matrixed organization.
- 5+ years working as a front-line transformative or principal gift fundraiser closing gifts at the $1M+ level.
- 7+ years managing one or more direct reports.
- The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
- As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Salary / Pay Rate Information:
Pay Rate: $76.82 - $128.29 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.