Job Description
Summary
The Apple Service Engineering - Provisioning SRE team is looking for Site Reliability Engineers to build and run the services that hundreds of millions of customers use every day. This team provides systems that are foundational for many of Apple’s services such as iCloud, iMessage, and FaceTime, and more. The best candidates will have Software Development skills and strong Linux / Networking / Hardware expertise. Our customers count on us to provide extraordinary availability, scalability and security for services that “just work". We're looking for a creative, versatile, and passionate person who loves designing, engineering and running systems and infrastructure that will help millions of customers. If this sounds intriguing then we'd love to hear from you!
Key Qualifications
- Experience in DHCP and PXE, or other low-level networking protocols.
- Motivated problem solver with an understanding that business needs are a balance between velocity and scope.
- Must have some experience working across multiple timezones to deliver and launch production-changing projects.
- Multiple years experience in one or more of the following languages: Golang, Python, YAML, JSON, Anaconda, Puppet.
- Experience in multiple of the following technologies: CI/CD, Spinnaker, Jenkins, Prometheus, PKI/asset identity management.
Description
The team has an on-call rota including the week-ends and the successful candidate should expect to handle alerts and other escalations in order to maintain a high level of availability and functionality for our provided services. The team is in two shards in UK and US and cross-timezone meetings are a core feature of how our team collaborates, reaches agreements, and executes to deliver projects.
While we develop and run automated services, a deep understanding of OS/hardware interactions, BIOS configurations, and low-level networking protocols is necessary in order to investigate anomalous behavior and document constraints and expectations in an automated format.
Education & Experience
Additional Requirements
- The candidate may be expected to travel to other Apple locations from time to time e.g. the USA.