Decision Support Analyst

Ball State University

Muncie, IN

Job posting number: #7236358 (Ref:BSU42442)

Posted: April 12, 2024

Application Deadline: Open Until Filled

Job Description

In this position you will have the opportunity to leverage BSU’s data warehouse and other systems to provide data analysis that supports the university in data informed decision making. You will have responsibility for data collection, extraction, cleaning, and analysis/analytics. You will prepare reports of official university data to both internal and external constituents. Under supervision, responsible for analyzing, validating, and managing institutional data coming from the student information database, Banner, and other ancillary systems to the Data Warehouse and use that data to develop valid, sustainable practices. Support and participate in strategic planning and unit outcomes, accreditation needs and other items related to institutional effectiveness. You’ll work collaboratively on projects with colleagues inside and outside the Office of Decision Support.

Are you passionate about data? Do you have a keen eye for detail and a strategic mindset? If so, we have an exciting opportunity for you at Ball State University's Office of Institutional Research and Decision Support! We are looking for someone who is a great communicator and enjoys explaining data to customers including training and presentations. As a Decision Support Analyst, you will help lead the institution’s efforts in developing our ever-expanding data governance framework and provide key support to stakeholders at our institution regarding strategic goals and metrics. Come join our team!

Job Function:

In this position you will have the opportunity to leverage BSU’s data warehouse and other systems to provide data analysis that supports the university in data informed decision making. You will have responsibility for data collection, extraction, cleaning, and analysis/analytics. You will prepare reports of official university data to both internal and external constituents. Under supervision, responsible for analyzing, validating, and managing institutional data coming from the student information database, Banner, and other ancillary systems to the Data Warehouse and use that data to develop valid, sustainable practices. Support and participate in strategic planning and unit outcomes, accreditation needs and other items related to institutional effectiveness. You’ll work collaboratively on projects with colleagues inside and outside the Office of Decision Support.

Minimum Education:

Bachelor’s degree in Computer Science, Economics, Mathematics, Psychology, Sociology, Statistics, or related field from an accredited institution.

Preferred Education:

Graduate degree from an accredited college or university.

Minimum Experience:

One year of experience as an analyst.

Preferred Experience:

Three or more years of relevant work experience in accessing data from multiple sources to perform analyses and produce comprehensive reports; experience with statistical software such as Stata, R, SPSS, and/or SAS. Previous experience working in higher education.

Duties and Responsibilities:

  • Work with the university community to develop report and business term definitions; maintain documentation of those decisions.


  • Become a SME on Data Cookbook to support technical aspects of Data Governance efforts at BSU.


  • Create Data Visualizations to support understanding of data and help decision-makers make effective decisions.


  • Provide training on data tools and data warehouse use to university stakeholders.


  • Collect specifications from a wide variety of college stakeholders and use those specifications to prepare high quality report solutions in both visual and more traditional formats.


  • Participate as a member of the MIDAS Data Management Committee and Data Governance subcommittees.

  • Support evaluation of items covered by the Data Rating System.

  • Help create policies for data governance and support compliance.

  • Support the completion of external survey requests (US News, CDS, IPEDS, etc) in conjunction with Institutional Research.

  • Perform other related duties as assigned.


At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.


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More Info

Job posting number:#7236358 (Ref:BSU42442)
Application Deadline:Open Until Filled
Employer Location:Ball State University
Muncie,Indiana
United States
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