Job Function:

Minimum Education:

Minimum Experience:

Preferred Experience:

Duties and Responsibilities:

• Provide administrative support for Library Data and Discovery Solutions (LDADS); coordinate office services and schedules, prepare reports for technology budget planning and expenditure control; serve as primary point of contact for calls and visitors to the LDADS office; direct system outage notifications to library units; verify and ensure timely and accurate approval of timecards; report and monitor printer fleet service requests with vendor technicians; initiate work orders; prepare, verify and coordinate travel forms for approval; process unit supply requests; coordinate usage data collection and its management for specialized information resources for reporting purposes; manage LDADS office activities; conduct all operations to ensure confidentiality.
• Maintain an accurate and current technology asset inventory for University Libraries; maintain database records for software, software licensing, hardware, warranty information, service contracts, network connections, and other technology assets in the University Libraries; perform periodic physical inventories of technology assets throughout University Libraries.
• Monitor and maintain LDADS office and technology supply inventories; coordinate with library units on equipment recommendations and selection; initiate orders through SciQuest or by preparing purchase requisitions by contacting vendors and other units on campus for price quotes and other information.
• Assign and review work, orient and train LDADS student employee(s), and make recommendations as to interviewing and selection, performance appraisal, and discipline; schedule student receptionists and assistants to answer and route incoming calls, assist with asset inventory tasks, and perform daily inspection of public access technology in Bracken Library for maintenance and repair.
• Monitor and participate in library technology budget activity; analyze and reconcile accounts; track expenditures; advise library administration on spending levels and budget balances.
• Coordinate library technology problem reporting, tracking, and similar activities for University Libraries to ensure efficient and timely resolution of technical problems; conduct one-on-one training sessions on the problem reporting system for senior library administration, professional and staff employees, and student assistants.
• Facilitate the administration of email accounts and shared unit calendars for University Libraries units; maintain credentials and permissions settings for library accounts; coordinate vendor user group membership subscriptions.
• Perform other related duties as assigned.
• Maintain regular and predictable attendance.