Community Engagement Manager

Job ID: 271655
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University -

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The incumbent of this position will be reporting to the Associate VP, Volunteer Services and Engagement, the Community Engagement Manager provides leadership and coordination for the university's community engagement efforts as it seeks to become more actively engaged in public programs, community health and education initiatives, coordinating volunteerism (administrators, faculty, staff and students), building community partnerships, making the campus more accessible to the community, and bringing the talent of the university to support research, learning and assessment in the community. This cross-collaborative role will serve as a bridge builder between academic and administrative units to support and facilitate community engaged programs and efforts across campus.

Responsibilities

Responsibilities include, but are not limited to:

Implementation and Tracking: Responsible for proposing, implementing, tracking, and unifying community engagement efforts across the institution to include faculty, staff, and students. Assist with development, implementation, and evaluation of leadership, diversity, and civic engagement programs.

Reporting and Development: Manages and maintains enterprise community engagement tracking software and database. Responsible for reporting on community impact on a consistent basis and developing program recommendations based on engagement trends and patterns. Collect data on service-learning and volunteer efforts at AU to document and assess the impact of our work and inform us about campus and community needs, collaborating with Institutional Research as appropriate.

Community Partner Recruitment: Manages community partner recruitment and relationships in order to build collaborative service opportunities exclusive to Augusta University students and employees.

AU Day of Service: Leads the annual AU Day of Service event including community partner recruitment, volunteer recruitment, and event management efforts.

Planning: Organizes and plans annual institutional community engagement recognition, awareness, and celebratory events. Tracks community engaged recognition across campus and makes recommendations for the most effective ways that AU can recognize these efforts.

Student Affairs and Service Learning: Partners with Student Affairs and Service Learning programs to develop and implement student community volunteer opportunities. Collaborates with faculty, staff, and community to integrate service and social justice in co-curricular and curricular experiences.

Communications: Responsible for community engagement communications and outreach across campus to raise awareness and interest in community engagement opportunities and programs. Coordinate with the Office of Communications and Marketing for stories on student/employee service and all other media related needs.

Program Liaison: Serve as a liaison between faculty and community organizations in order to coordinate mutually beneficial academic-community partnerships. Consult with individual faculty to help identify community partners in the area of their academic interests and maintain awareness of local community initiatives with a focus on potential fit for AU academic- related activities.

Program Recommendations: Maintain and execute community engagement program recommendations derived from the Carnegie Community Engagement application project. Responsible for maintaining application requirements/information during and between application cycles.

Advisory Committee: Work with AVP to develop an AU Community Engagement Advisory Committee responsible for bringing community engagement recommendations to leadership for consideration and implementation. Represents AU on Community Engagement committees and advisory groups as appropriate.

Healthcare Related Community Partnership: Works with health sciences academic units and colleges to support health care related community partnership requests including blood drives and community health fairs.

Training and Supervision: Train and supervise student workers who assist with volunteer programs, projects, and initiatives.

Other Duties: Performs all other job-related duties as assigned.

Required Qualifications

Bachelor's Degree from an accredited college or university in a related field including (but not limited to) Business, Public Relations, Public Administration, NonProfit Management, Marketing Communications, or Human Resources.

Three years prior experience facilitating community-based initiatives, managing and/or coordinating community partnerships, projects, and programs.

Prior project management/event coordination experience.

Experience working with and administering relationship/engagement database software

High level of proficiency in the use of the Microsoft Office Suite of Programs.

Demonstrated ability to work collaboratively and successfully across different areas to accomplish organizational level initiatives

Demonstrated commitment to community-engaged programs and practices

Preferred Qualifications

Master's Degree from an accredited college or university in a related field highly preferred.

Expert level experience in working with Microsoft Excel and Microsoft PowerPoint.

Prior community engagement software management experience a plus.

Academic experience working with service-learning curriculum/programs

Knowledge, Skills, & Abilities

KNOWLEDGE

Highly developed computer skills, to include Word, Excel, PowerPoint and constituent relations software

SKILLS

Demonstrates placing a high priority on serving internal and external partners in a timely manner.

Excellent oral, written, and grammatical communications skills

Strong organizational and time management skills

Excellent interpersonal, organizational, verbal/written communication skills, attention to detail and analytical abilities

A high energy level, integrity and sincerity

Requires adaptability, good judgment and initiative

ABILITIES

Ability to maintain confidentiality

Ability to listen, be empathetic, motivate, and follow through

Ability to be tenacious and be eager to seize challenges and resolve issues.

Ability to be flexible and work with diverse teams.

Able to work on weekends and off-hour shifts.

Ability to interpret detailed documents, journals, reports and files; detail-oriented.

Ability to handle sensitive and confidential information in a professional and discreet manner

Ability to design and implement simple administrative forms and worksheets

Ability to multi-task, think creatively and handle a heavy workload

Ability to work independently to solve problems, handle confidential information and navigate sensitive situations

Shift/Salary/Benefits



Pay Grade: 16

Salary Minimum: $41,846 - Midpoint: $56,492

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 5/8/24 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/ Search Job Opening ID: 271655

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=271655&PostingSeq=1

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