The Order to Cash Analyst will form part of a virtual global O2C Cash Application team reporting under O2C Team Leader. The successful candidate will be responsible for the day-to-day cash application related business and operation and efficiently executing activities such as payment investigation and payment application under EMEA and AFME region. Successful completion of these activities will ensure that GBS continue to support the achievement of working capital objectives and ensure other key stakeholders will have access to timely, accurate, and complete Order to Cash information.

The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly, and dynamic team.

ROLE RESPONSIBILITIES

These responsibilities include but are not limited to the following:

• Timely retrieval customer remittance advice from end customer/market/vendor portals to support the accurate application of customer payments to open receivables at transaction level in line with SLA's.
• Timely application of customer payments to open receivable balances within HighRadius Cloud solution & SAP as per standard processes and investigate any differences. 
• Research and timely resolution of unidentified cash receipts.
• Management of customer discounts (WHT), offsets and assistance in resolution of credit disputes and deductions processing with respective partners.
• Coordination with Cash Management teams to ensure timely identification and accurate application of AR related payments including misrouted funds.
• Effectively communicate to peers and management with regards to work tasks and deadlines
• Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.
• Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual global Cash Application team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE.
• Maintain receipt records, files and documentation in an organized manner.
• Ensure work instructions, training documentation and other process related documents are maintained and updated in a timely manner. 
• Support the delivery of E2E value realization initiatives including the optimization of processes through standardization, process improvement and technology.
• Ensure strong commitment to the control environment through training and review to meet all control and compliance requirement including share audit documentation to support periodic SAP PC control performance and internal/external audit. 
• Participate in GBS Order-to-Cash global initiatives including transformational projects as needed.
• Accountable for individual results and for the impact of the results on the team and on interrelated activities. 
• Communicate with internal and external counterparties in an effective and efficient manner. 

QUALIFICATIONS

• Bachelor's Degree, Finance or Economics or Accounting preferred.
• English language requirement to support effective engagement with Customers and colleagues/business partners as needed. 
• Desirable experience in Accounts Receivable and/or other order to cash related.
• Experience with financial shared services preferred.
• Good organizational skills to coordinate and manage multiple priorities.
• Ability to work in a high-performing team environment.
• Strong interpersonal skills and ability to communicate with diverse groups and individuals.
• Strong verbal and written communication skills.
• Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas

TECHNICAL SKILLS REQUIREMENTS 

• Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required. 
• High Radius Cloud experience preferred. 
• SAP ERP system experience preferred.

Please apply by sending your CV and a motivational letter in English

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