Job Description
Summary
environment. We are seeking a highly motivated, experienced manager to
lead an operations team that delivers high-quality data to be used for ML algorithm development.
Your team supports teams across Apple’s ecosystem capturing initial requirements, creating rotocols, working with support teams to resource projects adequately, and delivering data to customers adhering to their timelines. If you are a smart, creative, engaging project and people manager, self-motivated teammate, who thrives in a fast-paced, constantly changing environment, passionate about building great products, doing the right thing and learning new technologies, this is the job for you. This is a multi-functional role that requires working with the Customer, Engineering, Tools, and Production Operations teams to deliver premier solutions. Relationship building and strong technical skills are critical.
Description
You will collaborate with the engineering teams and data requestors to deploy scalable data pipelines in production.
You will plan and track delivery timelines, provide technical expertise and leadership throughout a data request
life cycle to ensure the final dataset meets the customer’s quality expectations.
You will oversee operational responsibilities including workflow management, process improvement and operations health review, as well as track quality assurance status and training needs.
You will engage with Customers to clarify quality and data requirements, discuss edge cases and receive early quality feedback.
You will identify potential areas of tools and process improvements with impact analysis, scope clear requirements and work with the prototyping team to test these approaches before deploying them in production. You will drive processes for preparing forecasts, resource allocation, and budget management; partnering with stakeholders to establish financial controls and processes to manage reporting requirements.
Minimum Qualifications
- 10+ years of industry experience, passionate about delivering good quality data within project timelines.
- Experienced in building strong relationships, leading multi-functional activities across diverse teams, and working collaboratively with global partners across time zones.
- Experienced in data quality issue tracking and resolution activities end to end (data, impact & root cause analysis, etc.).
- High degree of adaptability, flexibility, creative decision-making and technical problem-solving abilities.
- Strategic thinker with the ability to see the big picture while working with ambiguity and uncertainty.
- Strong interpersonal and communication skills, including ability to work in a self-directed environment, and ability to present to senior management.
- Experienced in a leadership function, managing and motivating a team with strong decision making skills and good judgment.
Preferred Qualifications
- MBA
- Experience managing complex data collection or annotation projects.