Financial Specialist - Patient Business Services

City of Hope

Irwindale, CA

Job posting number: #7270261 (Ref:10026644)

Posted: August 6, 2024

Application Deadline: Open Until Filled

Job Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

This role will have multiple responsibilities that include assisting Patient Financial Services manager with various projects including audit and reports. The Financial Specialist will be required to provide general analytical support for staff with technical issues, as necessary.

The Financial Specialist must be skilled in providing appropriate analysis of the various payment and billing issues common to the revenue cycle process, and able to review report findings various issues posed by management and staff. The Financial Specialist will also be responsible for working other various reports as assigned by management.

Another objective of the Financial Specialist is to bill and follow-up on high dollar accounts for Medi-Cal and CCS. The Financial Specialist is to work with Case Management in securing CCS Inpatient Service Authorization Request.

As a successful candidate, you will:

  • Knowledge of CCS and Medi-Cal billing guidelines and regulations.
  • Analyzes aged and problem accounts and determines when accounts are uncollectible.
  • Notify Manager of any updates or Medi-Cal regulations and process changes.
  • Responsible for assigned activity within specific units as assigned by manager.
  • Updates account with appropriate transactions to reflect current billing and/or collection status. Troubleshoots and resolves aged and problem accounts.
  • Maintains professional growth and development and keeps abreast of latest trends in area of expertise. Maintains current knowledge of collection policies and procedures and related legislation.

Your qualifications should include:

  • High School or equivalent.
  • Three to five years in related field and/or areas.
  • Preferably: Bachelor's Degree. Five years in a healthcare or business environment.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here. To learn more about our Comprehensive Benefits, please CLICK HERE.

Additional Information:

  • This position is represented by a collective bargaining agreement.

Salary / Pay Rate Information:
Pay Rate: $28.88 - $40.43 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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More Info

Job posting number:#7270261 (Ref:10026644)
Application Deadline:Open Until Filled
Employer Location:City of Hope
Duarte,California
United States
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