Job Description
Summary
At Apple, we are committed to delivering magnificent experiences for global users across all Apple devices. Flawless global user experiences require secure, reliable, high-performant infrastructure available in every region where Apple operates. The Infrastructure Services Integrity Data Center Capacity Planning team is dedicated to driving global infrastructure data center space and power capacity allocation and availability to support the latest innovations in Apple’s product and service offerings!
Description
- Driving multi-functional efforts: Drive meetings with product and service teams to facilitate technical and functional collaboration
- Operational excellence: Careful management of deployment, decommission and relocation ticket queues to ensure uninterrupted service to partners.
- Creating and managing project plans: Define vital technical tasks, dependencies, and establish clear timelines for Infrastructure Services teams to meet program objectives
- Create technical roadmaps: Define vital technical tasks, dependencies, and establish clear timelines for Infrastructure Services teams to meet program objectives
- Monitor progress: Track and assess progress towards achieving crucial program achievements, ensuring alignment with program objectives
- Documentation management: Maintain detailed and comprehensive technical and functional documentation for stakeholders
- Status reporting: Generate detailed progress reports on a weekly basis, communicating achievements, challenges, and timely updates to partners
- Define design and implementation plans: Partner with product and service teams to develop design and implementation plans to introduce new high-performant, secure infrastructure solutions for enabling new products/services
Minimum Qualifications
- Experience in program management (3+ years) in infrastructure services or related technical domains
- BS/MS or equivalent experience in computer science, computer engineering, or similar technical field
Preferred Qualifications
- Validated experience in program management (5+ years) in infrastructure services or related technical domains
- Proficiency in defining technical program scope, establishing timelines, and handling dependencies within a sophisticated organizational structure
- Strong technical problem-solving skills with the ability to interpret data and make strategic decisions
- Exceptional communication and interpersonal skills, ability to enable effective collaboration across complementary teams and partners
- Meticulous approach with a focus on maintaining accurate technical documentation and progress tracking
- Data Center Capacity Planning experience
- PMP Certification
- Strong influence, persuasion and interpersonal skills.
- Crafting and leading project plans, Problem tracking and driving resolutions across teams.
- Committed and results driven, Critical thinking skills