Job Description
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
The Expense Analyst supports the accounts payable operations for City of Hope and its subsidiaries, including community practices. This role involves procure-to-pay business process improvements, spend audits, month and year-end close processes, ERP reconciliation, and creating insightful AP metrics reporting. The Expense Analyst ensures compliance and control through policy adherence, working with internal audit, and developing and providing necessary training to end users. This position strategically manages expense card spend for the enterprise, reviews, analyzes, and audits card spend across various departments, and helps control and monitor the financial impact of organizational costs.
As a successful candidate, you will:
- AP Operations Support: Manage the efficient and accurate day-to-day operations of travel program management, corporate procurement credit card program, automated systems interfaces, and report generation.
- Business Process Improvements: Develop and publish AP analysis to identify issues with internal transactions related to procurement card expenditures and travel and expense.
- Policy Compliance and Controls: Review and approve travel and expense reports for accuracy and compliance with policies. Ensure internal controls related to procurement card transactions and travel expense-related expenses are executed.
- Spend Audit and Analysis: Conduct regular audits of procurement card transactions throughout the enterprise to ensure compliance with policies. Review and analyze card user data, prepare usage reports to review trends, year-over-year changes, and unusual transactions.
- Metrics and Reporting: Design and monitor spend scorecards, department metrics, and Service Level Agreements (SLAs) with key customers across the enterprise. Publish monthly metrics for T&E (SLAs) for the enterprise.
- Training and Support: Provide training to new and existing users on the business expense module to ensure business expense reimbursements are processed accurately and efficiently. Assist with system upgrades, replacements, and troubleshooting.
- Procurement Card Management: Manage the City of Hope Credit Card Program, process approved application forms, train users, adjust balances on cards, run reports, conduct analysis, monitor reports for compliance, and notify management of non-compliance.
- Financial Close Processes: Assure accuracy and timeliness of daily and month-end operations. Prepare month-end accruals for procurement cards to ensure timely financial closure.
- ERP Reconciliation: Act as the AP lead in working with the ERP Fin System Business Analyst in providing service desk support related to travel and expense.
- Policy Maintenance: Maintain and assist in revisions to business expense policy, procurement card policy, and procedures by working with the AP manager.
- Process Improvement: Research and analyze processes, collaborate with General Accounting, the PeopleSoft FIN System Business Analyst team, and the Supply Chain team to recommend process improvements and internal controls.
- Audit Assistance: Play a vital role with the AP manager in assisting interim and year-end external audits related to procurement card and travel and expense transactions.
- Project Participation: Participate in large procure-to-pay optimization projects, instituting procurement card controls, articulating and implementing a single card program. Provide insights on current process flow and recommendations for future states. Participate through all stages of project implementation, including design, testing, go-live, and post-go-live training.
- Customer Service: Handle enterprise departments' expense inquiries and research expense-related issues, demonstrating superior customer service. Present analytical findings and metrics to identify inefficiencies and propose recommendations.
- Compliance and Integrity: Follow established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practice a high level of integrity and honesty in maintaining confidentiality. Perform other related duties as assigned or requested.
Your qualifications should include:
- minimum experience requirement may substitute for the minimum education requirement.
- 2-5 years of experience in Accounts Payable or Accounting Operations.
- Proficiency in Microsoft Excel and experience with financial software (e.g., SAP, Oracle).
- Strong analytical skills with attention to detail.
- Excellent communication, presentation, and facilitation skills.
- Superior customer service skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Solid understanding of GAAP, SOX, and regulatory guidelines.
- Accounting and data processing courses.
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Salary / Pay Rate Information:
Pay Rate: $32.00 - $44.38 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.