Job Description
Supervisor, Phlebotomy - Duarte, Medical Center (Hope Plaza)
Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
This position reports to the Manager of Phlebotomy at our Duarte location and plays a key role on the Clinical Pathology management team as a working supervisor. The role includes primary supervisory and management responsibilities for the Clinical Specimen Processing and Phlebotomy sections, while also functioning as a general laboratory supervisor under CLIA guidelines. Additionally, the position oversees order entry processes, ensures service standards are maintained, and actively participates in day-to-day operations.
As a successful candidate, you will:
- Develop and monitor budget activities for the section, ensuring financial efficiency.
- Oversee staff training, competency, hiring, evaluations, scheduling, and daily workflow management.
- Manage section policies and procedures, including annual reviews and updates.
- Supervise order entry, patient flow through phlebotomy services, and billing activities.
- Represent the department in the evaluation, design, and implementation of new order entry systems (CIS) while troubleshooting customer service issues.
Your qualifications should include:
- Bachelors Degree.
- State of California Phlebotomy License.
- American Heart Association (AHA) Basic Life Support (BLS)
- Minimum 5 yrs experience in phlebotomy plus six months in a supervisory capacity.
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Salary / Pay Rate Information:
Pay Rate: $43.66 - $72.92 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.
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