Job Description

Brief Description of PSU/School/Dept
Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
Position Summary
The Associate Director for Compliance and Systems is part of the Office of Student Financial Aid & Scholarships management team. This position participates in policy and budget decisions; ensures compliance with relevant federal, state, and institutional financial aid- and personnel-related laws, regulations, and policies; maintains the office policies and procedures manual; supervises specific staff members; coordinates and facilitates staff hiring, onboarding, performance evaluations, and training; assesses systems operations and establishes best practices; acts as liaison with specific campus offices. This position oversees and manages the Systems Team, Return to Title IV, Satisfactory Academic Progress and Grants.
Minimum Qualifications

- BA/BS degree from an accredited college or university with 3-5 years of financial aid experience and some financial aid counselor level or above experience

- Three years working in Financial Aid office with at least one year administering student financial aid programs: loans, FWS, Grants, SAP, R2T4, etc.

- The ability to work effectively with faculty, staff and students from a variety of diverse backgrounds.

- Experience with audit compliance monitoring and understanding of financial aid regulations

- Leadership skills and the ability to both lead and work as a member of an administrative team

- Knowledge of Title IV statutes and regulations and must not be in default on Title IV loans.

- Strong written and oral communication skills.

- Ability to develop and make presentations for PSU students, potential PSU students, peers, and other interested public audiences.

- Ability to work with a diverse, non-traditional student population.

- Effective time management and team skills.

- Ability to represent PSU in various settings such as orientations and other related outreach activities.

- Ability to work in a fast-paced environment that requires attention to detail and a high volume student appointments, student file reviews, and awarding.

- Ability to work in a highly computerized environment.

- Must perform a high volume of financial aid professional work requiring a high degree of accuracy.

- Must be sensitive to the needs of the diverse PSU student population and demonstrate solution oriented approaches in all aspects of job responsibilities.
Preferred Qualifications
-At least one year of staff supervision

-Multilingual – Spanish Language Proficiency

-Experience with policy analysis


Key Cultural Competencies
Create an environment that acknowledges, encourages, and celebrates differences.
Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours Monday - Friday, 40 hours/week, schedule to be determined
Total Compensation Range & Benefits Statement
The starting annual salary rate for this position will be between $59,556 and $68,952. The starting salary will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.

PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities : https://www.pdx.edu/human-resources/benefits-overview

Please visit the total compensation calculator website to see the added value of PSU’s employee benefits at https://www.pdx.edu/hr/psu-total-compensation-calculator