Job Description
Summary
The position will be a liaison between clinical department schedulers and insurance verification. Will ensure that information needed to properly financially clear patients is received by the departments. Will provide training, feedback and statistics to department and direct leadership. This position reviews electronic verification process errors and can conclude what caused the error. Will effectively communicate with leadership and departments on trends and errors and will create documentation on best practices scheduling as it relates to insurance verification.
Job Duties
- Works with other departments to improve the efficiency and quality of current workflows.
- Audits current workflows, providing feedback to leadership.
- Uses reporting to track trends, research trends and make suggestions for workflow changes.
- Understands electronic authorization process and manages reports to ensure proper responses.
- Reviews and researches denials to provide feedback to departments.
- Provides milestone reports on projects.
- Performs all other duties as assigned.
Minimum Qualifications
- Bachelor's degree. Four years of relevant experience may substitute for degree requirement.
- Two years of relevant experience.
Preferred Qualifications
- Knowledge related to CPT and DX coding.
- Knowledge related to scheduling.
- Epic scheduling and insurance verification experience.
- Knowledge of electronic authorization of services.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.
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