Certified Medical Assistant (ENT Outpatient Clinic)

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

• This is a Full-time position Monday - Friday 8:00am - 4:30pm

• Must be a Certified or Registered Medical Assistant and have an active BLS, AHA preferred

• Full-time Benefits - You will receive 21 Personal Time Off Days, 7 Holidays off and you are able to participate in our company-matched 401(k) and our Employee Assistance programs!

• Area of Focus: ENT

• Delivers compassionate care to patients by assisting with clinical tasks, preforming support services for clinical staff and providing direct interaction with patients and their caregivers

• Obtains and documents vital signs, blood sugars, pain levels, patient data, and medication lists. Performs peripheral lab draws and administers vaccines including influenza and pneumococcal.

• Reports to the licensed nurse, physician, or advanced practice provider any changes in patient status, behavior, and abnormal findings of data or incidents.

• Documents accurately in the medical record the care that was delivered, activities completed, and other data that is collected for the patient.

• Answer phones courteously, collaborates with nurse and/or provider to manage phone calls, and makes clinic pre-appointment reminder calls to patients.

• Enters orders into the electronic medical record on behalf of the provider at the direction of the provider. Coordinates prescription refills and requests as directed/ordered by provider. Distributes educational information and instructions for patient care, diagnostics, and treatments to patients and caretakers as directed by provider in preparation for tests, procedures and treatments.

Qualifications

Education Requirements:

• High School Diploma or equivalent

Minimum Qualifications:

• 2 years prior experience as a Medical Assistant preferred

Licensure Requirements:

• MUST be a registered or certified Medical Assistant

• Current BLS required

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here:Benefits Information