Job Description
Summary
The Division of Cardiothoracic Surgery in the Michael E. DeBakey Department of Surgery is seeking a qualified Medical Assistant II. The candidate will work under the direct supervision of physicians and APP clinical leads, will perform patient care responsibilities and will provide clerical/administrative support in a hospital setting.
Job Duties
- Schedules patient tests, procedures, and appointments. 15%
- Conducts patient outreach phone calls and post visit follow-ups. 10%
- Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information. 10%
- Enters orders for patient tests and obtains proper paperwork. 7%
- Manages in-basket messages and coordinates incoming patient referrals. 5%
- Takes inventory of clinic supplies and orders supplies as needed. 5%
- Performs routine patient care responsibilities such as taking vital signs. 5%
- Collects patient history, performs medication reconciliation, notes the primary complaint/reason for patient’s visit, and enters information in the electronic medical record. 5%
- Administers medication under direction / order of a supervising Physician and/or Advanced Practice Provider. 5%
- Instructs patients on general care and medical procedures. 5%
- Maintains patient and service rooms in a neat and orderly condition 5%
- Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA. 5%
- Supports the clinic's / department's compliance with regulatory requirements. 5%
- Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA. 5%
- Conducts Performance Improvement activities that support the clinic's / department's goals for quality, patient experience, patient safety and/or efficiency. 5%
- Sorts and distributes clinic mail and medical records to the appropriate clinic personnel. 2%
- Performs other duties as assigned. 1%
Minimum Qualifications
- High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
- Two years of relevant experience.
- Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT,NHA, NAHP, or AMCA).
- Current Basic Life Support (BLS) Certification through American Heart Association.
Preferred Qualifications
- Bilingual (English/Spanish).
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.