Associate Director of Housing Facilites & Operations
Job ID: 270251
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Job Summary
Job Posting Refresh
The Associate Director of Housing Facilities and Operations is a professional who is responsible for the maintaining full occupancy, providing clean and safe facilities, and liaising with the maintenance operations staff for three residential facilities at Augusta University, housing about 1,300 students. This position with the support of the Director of Housing and Residence Life will develop and implement the strategic plan and annual goals for facility management operations. The Associate Director is charged with collaborating with campus and outside partners, to shape the environment and experiences of residential students by overseeing the maintenance, cleaning, upkeep, and procurement of the housing facilities. The Associate Director is the primary facilities liaison with the University P3 partner Corvias Property Management company. Providing supervision to the Housing Operations Coordinator and the Assignments Coordinator, the Associate Director will develop short-term and long-term maintenance and operational goals for each housing facility using the housing management software StarRez.
This is a live off-campus position.
Responsibilities
Responsibilities include, but are not limited to:
SUPERVISION/ MANAGERIAL: Supervises the Assignments Coordinator and Housing Operations Coordinator. Collaborating with University Village Facilities staff and leadership. Provides leadership to staff by communicating, interpreting, and administrating residence hall and University policies and procedures. Maintains a working knowledge of and collaborates with campus departments and community agencies. Approves OneUSG for assigned staff. Completes evaluations with staff to provide effective feedback on performance. Participates in the formal and informal evaluation process. Follow the progressive discipline procedures with staff when corrective action is needed. Provides ongoing training and development for assigned staff. Conduct weekly meetings with University Village Facility Staff to communicate and discuss maintenance/cleaning concerns. Plans, assigns, and schedules work projects and coordinates with vendors for building repairs.
PROJECT MANAGEMENT/BUDGET: Performs administrative duties, including budget/spreadsheet management. Maintaining records, overseeing check-ins, check-outs, and moves, working with facilities, processing work orders, and maintaining building/facility-specific forms. Establish short and long-term yearly operational goals and objectives for each facility. Prepares and submits annual and other reports as assigned. Prepare the annual Major Repair and Renovation (MRR) Funding request. Conduct environmental assessments and reports of each residence hall and communicate any major issues to departmental leadership.
COORDINATES: Reviews monthly performance indicators on completion of preventive maintenance work orders and requested work orders and comply with monthly reports on work accomplished. Directly responsible for, but not limited to, ensuring the maintenance, cleaning, landscaping, and any other residential operations functions are being maintained. Work collaboratively with the Residence Life Coordinators to create a checklist for each residential unit and ensure each apartment/room has been checked and cleared prior to move-in (i.e., the tum). Develop plans to conduct and implement routine inspections of all facilities, resolve maintenance issues, propose facility improvements, and initiate repair, replacement, and/or purchase of equipment along with leading the tum process for UV. Participates in all safety trainings and collaborates with other campus offices as needed to maintain a high level of building safety. Supervise the repair/replacement of student room locks and keys for University Village and work with the University Village Residence Life Coordinator and Facilities Management to coordinate the replacement of the student keys. Meet and work collaboratively with the AU Facilities director of operations, project manager, and operations manager.
LEADERSHIP: Provides leadership, mentoring, and role modeling for student staff and hall residents. Seeks knowledge and information to develop oneself professionally. Adheres to standard housing and student affairs professional standards. Represents Housing and Residence Life at seminars and conferences. Presents workshops and seminars to staff and students. Investigate complaints from residents, parents, and administrators relating to facility services; take corrective action to promote good customer service relations. Adheres to all Housing and Residence Life policies and procedures. Performs other related duties as assigned. Provide leadership during times of crisis in and adjacent to the residence hall facility and/ or community.
OTHER: Perform other duties as assigned.
Required Qualifications
Bachelor's degree from an accredited college or university with three years of related experience, including two years of facilities management experience at a college or university
OR
Associate's degree from an accredited college or university in a related field of study and five years of related experience, including three years of management experience.
Preferred Qualifications
Master's degree from an accredited college or university
Knowledge, Skills, & Abilities
KNOWLEDGE
Familiarity with building/construction management
Knowledge of housing facility management
Proficient in Microsoft Office and other computer software/databases
SKILLS
Excellent knowledge and skills in supervisory practices and techniques
Detail-oriented with strong organizational, prioritization, and customer service skills
Exceptional organizational and administrative skills
Excellent interpersonal, written, and verbal communication skills
ABILITIES
Ability to maintain confidentiality
Demonstrated ability to take Initiative; provide organizational leadership and vision
Ability to analyze problems and make well-reasoned, sound decisions
Ability to foster collaborative and collegial relationships with fellow Housing and Residence Life staff members and other constituencies.
Shift/Salary/Benefits
Shift: Days; Monday-Friday (work outside of normal business hours may be required)
Pay Band: B9
Salary Minimum: $48,800/ annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Credit Check
This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer, welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/ Search Job ID: 270251
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=270251&PostingSeq=1
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