Job Description

Job Summary
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers through processes and enabling technology.


Reporting to the Accounts Payable Supervisor, each Intermediate Associate is responsible for processing accounts payable transactions received by the SSC and completing all associated tasks. We process accounts payable transactions for UM Ann Arbor, Flint, Dearborn, Michigan Medicine, and UMH West.


Work Location:


Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.


Please note:

Visa sponsorship is not available for this position
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

Seven paid holidays and four paid season days.
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Responsibilities*
Process and review invoices/credits for accuracy against purchase orders/chart fields
Complete PO and Non-PO payment requests based on instructions provided
Collaborate with suppliers and department requestors to investigate and resolve discrepancies
Review payment inquiries and statement escalations concerning accounts payable transactions
Monitor aging/unpaid vouchers and determine how to resolve the problem
Identify improvement opportunities through the LEAN process
Required Qualifications*
High School diploma or equivalent
1+ years of experience providing customer service
Intermediate level proficiency with computer data entry
1+ years of experience with business software solutions