Assistant VP for Philanthropy, Operations
Job ID: 279898
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University -
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Job Summary
Reporting to the Vice President for Development, the Assistant Vice President for Philanthropy, Operations will lead strategic and tactical planning, priority setting, and decision-making for major philanthropy operations and strategies projects and initiatives. The AVP provides supervision and direction to team members furthering the mission of Augusta University through the goals of the Philanthropy and Alumni Engagement (PAE) division. Leads the overall strategy for Philanthropy Operations, Research, Analytics/Reporting, Data Quality, Donor Engagement, Philanthropy Communications and Prospect Management. Works closely with all levels of staff, including senior management, in PAE and the university. Supports the Vice President for Development with all operational matters as assigned. The AVP will set a clear vision engendering a compelling case for support by setting clear goals which align with the institution's strategic plans. The AVP works in collaboration with members of the Philanthropy and Alumni Engagement Senior Leadership team to recommend appropriate courses of action to demonstrate and sustain a culture of service and business support to enhance engagement and philanthropic giving to the University.
Responsibilities
Responsibilities include, but are not limited to:
STRATEGIC LEADERSHIP: Provides overall direction to all areas of Philanthropy Operations including Prospect Development, Information & Data Services, Donor Engagement, and Philanthropy Communications to ensure accountability for results and conformance to university policy and procedures. Creates a vision, set aspirational team and department goals, and develop a high performing team that effectively provides the organizational infrastructure that supports and maintains a best-in-class university philanthropy and alumni engagement program. Works closely with the Vice President for Development and AVP for Campaign Planning and Central Teams to support campaign strategy and campaign goal setting. Serves as a thought partner to the most senior members of the philanthropy and university foundations teams on philanthropy services, donor engagement, donor communications and prospect and donor strategies. Collaborates with PAE senior leadership to set strategic goals, monitors performance and evaluates results to ensure that the units goals are met and in line with AU's overall vision. Facilitates inter-departmental partnerships to achieve full divisional alignment, and long-term, collaborative relationships with key university colleagues including with the AU Information Technology team.
PROSPECT RESEARCH & MOVES MANAGEMENT: Provides strategic direction and support to the leader of Prospect Development to optimize the identification and dissemination of prospective donors to gift officers to expedite growth in major and principal giving. The PD team actively monitors and assists in the management of gift officer portfolios, to guide relationship management and ensure gift strategies are moving forward. Work with the PD team to develop PAE's analytics practice, both through the acquisition of and in-house development of custom models and scores. Establishes and maintains turnaround and quality control standards for research-specific materials and communications produced by the department. Reviews high level materials for accuracy, content, presentation and consistency with departmental standards. Develops particular knowledge about AU and its programs, projects, personnel and initiatives. Proactively monitors and prepares for key initiatives and events that would benefit from research analysis and briefing materials. Responsible for acquiring and implementing systems that provide wealth data and a moves management process to enhance fundraising goals.
INFORMATION AND DATA SERVICES: Provides strategic direction and support to the leader of the Information and Data Services team, which carries overall responsibility for all PAE technology systems and data, including the donor database, volunteer/donor platform(s), PAE reporting tools, online community, document imaging system, and other associated software. Ensure PAE has a long-range plan for strategic investments in technology and business solutions to position it as a leader in Philanthropy and Alumni Engagement information services. Serves as the internal leader of a data-driven culture. Oversees the development and execution of reports for tracking and reporting on new commitments, projecting fundraising performance, assessing engagement, and other business needs. Works with information and data services team to build data mining and data modeling capacity and accelerate the availability of prospective donor assessments, model outcomes, and other data to inform solicitation and engagement strategies, utilizing both proprietary and commercial data for internal decision-making. Provides training resources, system applications, and user resources to professionals at PAE for the university's CRM software to ensure the effective usage of this software. Conceptualizes and implements a scalable suite of reporting tools and products for management information data-informed decision-making for use by the VP, executive officers, deans, school philanthropy officers, and PAE staff in a campaign environment - counting for gifts and pledges, measures of donor engagement, estimates of and philanthropic capacity, campaign and other budget performance, and other tools needed for PAE staff. Standardizes IT reporting by developing a system to accurately review, analysis, and document reporting criteria for all Philanthropy & Alumni Engagement fund raising reports. Responsible for integrity, compliance, and audit of system data.
DONOR ENGAGEMENT: Provides strategic direction and support to the leader of the Donor Engagement team, overseeing the execution of a strategic and comprehensive major donor stewardship program, to include donor recognition, acknowledgments, endowment and stewardship reporting, and curated donor events and experiences. Works collaboratively with university Foundations, Finance & Accounting and other fiscal leaders across campus to ensure philanthropic contributions are utilized and spent in accordance with donor intent.
PHILANTHROPY COMMUNICATIONS: Provides strategic direction and support to the leader of the Philanthropy Communications team, overseeing the execution of a strategic and comprehensive donor communications strategy, to include case statements, donor proposals, newsletters, web copy, fundraising event support materials, leadership talking points, etc. Works collaboratively with university communications and marketing and other communications leaders across campus to ensure philanthropic communications are aligned with university marketing and communications standards.
OTHER DUTIES: Monitors and participates in relevant listserves, publications and professional groups to maintain a strong knowledge of developments in the field of development operations and related functions. Identify and attend relevant meetings, conferences, and related training opportunities of vendors and professional organizations. Perform all other job-related duties as assigned.
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited college or university with a minimum of ten years of experience in higher education or non-profit organization, specifically, experience in personally identifying, cultivating, soliciting and stewarding private philanthropic gifts.
Other Required Qualifications
Eight to ten years managing and/or using Raisers' Edge NXT or similar donor CRM system is required.
Demonstrated success in change management in a large, complex nonprofit environment
Experience in supervising or collaborating with both technical and non-technical peers.
Must have in-depth knowledge and experience working with Advancement systems.
Must have in-depth knowledge of and demonstrated experience with reporting applications and languages.
Must have experience with strategic prospect management planning.
Preferred Qualifications
Additional Preferred Qualifications
Knowledge of CASE standards and Advancement Services best practices is preferred.
Preferred Educational Qualifications
Master's degree is a plus.
Preferred Experience
Eight to ten years' experience in Advancement/Development/Philanthropy Operations, Alumni Relations and/or Development; within higher education preferred.
Experience with the standards and regulations governing gift/donor records, data privacy and security and prospect management is preferred.
Knowledge, Skills, & Abilities
ABILITIES
Ability to maintain confidentiality.
Proven ability to work effectively with leadership and executives at all levels in the organization.
Ability to exercise good judgment and to evaluate multiple perspectives of problems and subsequent decisions.
Ability to negotiate contracts and support with software vendors and TCIT.
Ability to analyze financial transactions and their relationship to Advancement information.
Ability to quickly learn, interpret and apply a variety of complex policies and procedures.
Ability to manage multiple tasks with competing deadlines.
Ability to work a flexible schedule, including evening and weekends as needed.
KNOWLEDGE
Demonstrated knowledge of Advancement/Development Operations best practices in prospect management, systems, report development and quality assurance, including user requirement collection, testing and production release management.
Must be able to work diplomatically with vendor and College partners while protecting the interests of Institutional Advancement.
SKILLS
Excellent judgment and problem-solving skills are essential.
Excellent oral and written communication skills with both technical and non-technical staff.
Excellent analytical skills and ability to diagnose and resolve complex issues.
Highest level of customer service skills and expertise.
Proven skills in continuous process improvement.
Shift/Salary/Benefits
Pay Band: B19
Salary Minimum: $144,800 - $175,000
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 12/6/24 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/ Search Job Opening ID: 279898
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=279898&PostingSeq=1
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