Job Description

ORGANIZATIONAL SUMMARY:

The University Scholarships & Financial Aid Services Office is responsible for coordinating and administering all student financial assistance awarded to USF students, in compliance with Federal State and Institutional regulations and guidelines. The office is the main point of contact for all financial aid program information for current and prospective students and parents. The office is responsible for: coordinating and managing the awarding and disbursement of over $260 million in financial aid funds on an annual basis; interpreting changes to federal, state and institutional regulations and translating the effect/impact to students and parents in a manner they can understand, particularly first generation students; providing an array of financial aid support options for students and their families; and providing oversite to monitor the entire process to ensure institutional compliance with federal and state laws and regulations.

POSITION SUMMARY:

This position is a member of the Scholarship Team. The position is responsible for processing USF scholarship awards and disbursements. Providing information about the financial aid process, state and institutional scholarship eligibility and general scholarship donor information to students, parents and staff members.


RESPONSIBILITIES:

Responsible for providing clerical support to the Manager and Advisor of the Scholarship Awarding Team.

Scanning student scholarship documents into Liberty Imaging System. Responsible for maintaining the accuracy of the scanned student and scholarship information.

Advising students and parents on the financial aid process via the telephone. Communicating with the USF Foundation, scholarship donors and other outside agencies to resolve discrepancies and errors.

Responsible for making adjustments to students federal, state and institutional financial aid based on students eligibility, and to ensure that USF remains in compliance with the Federal Title IV, State of Florida and institutional financial aid policies.

Participate in the training & supervising of student assistants. Performs other duties as assigned.

POSITION QUALIFICATIONS:

MINIMUM:

This position requires a high school diploma or equivalent, with two years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

PREFERRED:

Associate's Degree; one year of working in a higher education financial aid office with Title IV experience.
Experience using Banner, Banner Document Management System (BDMS), and Microsoft Office.