Job Description
Collect funds from coin and bill operated equipment; provide regular maintenance, and update reports for departmental and public-use equipment; assist library users and colleagues with the operation and troubleshooting of equipment; provide shipping/receiving loading dock activities; process U.S. mail; assess and communicate library facilities issues with Facilities Planning and Management; assist with inventory and perform light moving and readjustment of library's furniture and equipment; support an inclusive, diverse, and collaborative work environment and service culture to advance the strategic direction of the University Libraries.
Ball State University Libraries is searching for a customer service and detail-oriented person to join our team. Joining colleagues in the Support Services unit, this position is responsible for monitoring conditions of Bracken Library, including assessing and documenting facility issues, processing coin operated equipment and bill changers, providing loading dock services for collection materials, furniture, and supplies. This position also plays a pivotal role with internal asset tracking and space imaging through AutoCAD software. At Ball State University Libraries, we are committed to maintaining a positive, collaborative, and inclusive work environment, where your success is supported. This is a full-time opportunity that comes with a great benefits package, including generous paid time off and 10 paid holidays, University-funded retirement programs, medical and prescription plans, dental, flexible spending and health savings accounts, tuition discounts, and much more! Come be a part of the Ball State University Libraries team!
Job Function:
Collect funds from coin and bill operated equipment; provide regular maintenance, and update reports for departmental and public-use equipment; assist library users and colleagues with the operation and troubleshooting of equipment; provide shipping/receiving loading dock activities; process U.S. mail; assess and communicate library facilities issues with Facilities Planning and Management; assist with inventory and perform light moving and readjustment of library's furniture and equipment; support an inclusive, diverse, and collaborative work environment and service culture to advance the strategic direction of the University Libraries.
Minimum Education:
Up to eighteen months of education beyond high school or equivalent.
Minimum Experience:
Over one year of related experience.
Preferred Experience:
Over one year of library or other public service experience; experience using AutoCAD software; experience with fund management; experience with photocopy/duplicating equipment and bill changer equipment.
Duties and Responsibilities:
- Adhere to policies and procedures regarding receipt, recording, and processing of coin operated duplicating equipment, bill changers, and debit card monies; assist library users and colleagues with the operation and troubleshooting of equipment; responsible for continuing internal audit funds.
- Perform regular maintenance on support services equipment and complete internal maintenance reports; primary contact with external maintenance firms.
- Prepare and process incoming/outgoing campus and U.S. mail; provide shipping/receiving loading dock services for collection materials, supplies, equipment, and furniture using various delivery and transport services; e.g., UPS.
- Oversee photocopy/reproduction services for Library; includes quality production of brochures, pamphlets, various documents and forms.
- Monitor conditions of Bracken Library; receive, assess, and document facility issues; communicate this information to Facilities Planning and Management.
- Assist with inventory tracking of and perform light moving and readjustment of library's furniture and equipment.
- Perform other related duties as assigned.
- Maintain regular and predictable attendance.
- Train and monitor student assistants in the performance of area work assignments and job duties.
At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.
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