Job Description

Job Description

The Director of Career Technology and Assessment reports to the Senior Director of Career and Professional Development (CPD), serves on the unit’s leadership team, and provides strategic leadership and/or coordination for all assessments, reporting, and data analysis – including, but not limited to, the First Destination Survey, Administrative Unit Assessment Reports, alumni and employer surveys, targeted program assessments and CPD annual reports. The director consults with CPD leadership and key campus partners to ensure sound data analysis and create sustainable processes for data sharing.

The Director of Career Technology and Assessment also serves as Career and Professional Development’s primary liaison to Virginia Tech’s Business and Management Systems (BAMS) and Analytics and Institutional Effectiveness (AIE) – the units providing IT/career technology support and data access and analysis support to CPD, respectively. The director also manages CPD’s customer relationship management platform (CRM), Handshake, and works alongside other members of CPD leadership to ensure the strategic alignment, cohesion, and effectiveness of career technologies and vendors.

Required Qualifications

A master’s degree in business, counseling, higher education administration, student affairs/student personnel services, or a related field is required, as well as significant professional experience with program analysis, data analytics, statistics, data architecture, business intelligence, or a related field. Demonstrated ability to analyze data, visualize data, create reports, provide consultations, and facilitate assessments. Demonstrated experience in handling large data sets and creating compelling data visualizations. Ability to communicate data-laden information and adjust messages based on the audience. Comfort working with data and synthesizing information quickly to advance data-driven decisions. Ability to manage one’s own learning process for new technologies and software. Candidates should be well-organized, detail-oriented, and possess strong interpersonal, communication, and team skills.

Preferred Qualifications

Significant experience in university career services, corporate human resources, talent acquisition, workforce/talent development, or another non-profit/educational setting. Familiarity with budget management processes. Successful relationship-building experience is strongly preferred. Experience with creating and structuring interrelated processes, practices, and policies in a complex organization. Ability to coordinate and manage multiple projects.

Knowledge / working proficiency with the following:
• Data visualization: Power BI, Tableau, Excel
• Statistics software: SPSS, R, SQL, STATA, or Excel
• Survey design and distribution tools: QuestionPro (preferred), Qualtrics