Principal Program Manager - AI Agent

Microsoft Corporation

Multiple Locations, Ireland

Job posting number: #7314015 (Ref:ms-1846902)

Posted: August 11, 2025

Job Description

Microsoft is where passionate innovators come to collaborate, envision what’s possible, and push the boundaries of what technology can achieve. We operate in a world of more: more possibilities, more innovation, and more impact-enabled by a cloud-first, AI-powered platform.The Business & Industry Copilots group builds and operates Microsoft’s business applications and agentic AI tooling-including Dynamics 365, Copilot Studio, Power Apps, Power Automate, and Dataverse. Power Platform now serves over 56 million monthly active users, and Copilot Studio powers agents in 230,000+ organizations, including 90% of the Fortune 500. To help our largest, most strategic customers unlock real business value with these tools, we are forming a Forward Deployed Engineering (FDE) team within the Copilot Studio Customer Advisory Team (Power CAT).

 

As an Agent FDE Solution Architect, you will engage deeply with one strategic customer at a time, embedding for multiple weeks to co-design and co-develop their first production-ready Copilot Studio agents-conversational agents, autonomous agents, or Microsoft 365 Copilot–connected agents. Your mission: ensure successful adoption and fast-track value realization during the initial implementation phase.

 

You will operate at the intersection of delivery and product, working hands-on with customers to design agent flows, integrate Azure services and enterprise systems, and build real-world solutions using the full extensibility of the Microsoft stack. You’ll partner closely with Microsoft field teams, product groups, and engineers to unblock adoption and ensure every deployment is scalable, secure, and impactful. FDEs thrive in ambiguity, adapt quickly, and ship fast—bringing clarity to complex engagements, surfacing repeatable patterns, and channeling field feedback directly into engineering priorities.

 

Join us if you want to shape the future of agentic AI at scale-by making our most strategic customers successful, one production deployment at a time.





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More Info

Job posting number:#7314015 (Ref:ms-1846902)
Application Deadline:Open Until Filled
Employer Location:Microsoft Corporation
Redmond,Washington
United States
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