Job Description

Academic Scheduling Business Process Lead: (40%)
● Conducts system wide academic scheduling optimizations and final exam batch scheduling: gathers and analyzes user requirements; reviews user requests; provides recommendations with appropriate technical solutions to meet business requirements, conducts optimizations.
● Leads work-flow for schedule of classes production: maintains in-depth knowledge of all PeopleSoft Schedule of Classes and 25Live business processes and provides technical guidance to less experienced staff. Leads production calendar driven processes.
● Ensures documentation of related business processes and requirements.
● Communicates with users, departments, and campuses to keep them updated.
● Provides updates and performs presentations at user informational sessions and user group conferences.

Scheduling system support (Maintenance): (25%)
● Maintains 25Live database for data integrity.
● Data-security development, maintenance, and improvement for all user roles and profiles in 25Live
● Maintains security, customizations and documentation for users system-wide including, but not limited to: public facing scheduling calendars, roles, forms, pricing formulas, etc.
● Works with 25Live System Administrator, vendors, and users to develop and test 25Live upgrades and bundles: provides quality control through appropriate testing, creates test conditions, performs testing, reports defects, etc.
● Functions as application expert (second tier support) for help-line staff system-wide.
● Represents user perspective on design and interface changes to the system.
● Works closely with the Scheduling team to share understanding.
● Provides backup for the 25Live system administrator as needed.
● Works with management to communicate, share concerns, and software impacts.

Report development and maintenance: (25%)
● Organizes and maintains security for delivered and customized reports for end users.
● Uses established processes and procedures to extract data and prepare Space Utilization reports at the end of each semester for publication on OCM website.
● Prepares and runs ad hoc queries and reports as requested utilizing PeopleSoft Query, Data Warehouse, 25Live, etc.
● Evaluates the ongoing development of UM Analytics and any other innovative tools to assess their benefits to OCM with an eye for replacing current reporting methods
● Demonstrates good judgment, sound decision making, and professional expertise in support of OCM's reporting objectives.

Other duties: (10%)
● Gain and maintain knowledge of tools used to support enterprise systems (i.e., SQL, PeopleTools, workflow, and web tools).
● Collaborates with University community on scheduling and software needs, including study space application.
● Represents OCM on related committees and task forces.
● Works effectively with other ASR staff.
● Individual development planning.
● Other duties as assigned.

Qualifications
Preferred Qualifications (Core Competencies)
● At least three years experience with scheduling software systems.
● Previous experience working in a business or analyst capacity supporting education data and reporting utilizing one or many of the following tools: PeopleSoft Query Manager, UM Analytics, UM Reports / Reporting Center, Data Warehouse.
● Experience working with University data and tools.
● Significant experience with SQL and Crystal Reports.
● Experience/training in higher education, Enterprise Scheduling Systems, and PeopleSoft.
● Direct experience with academic scheduling and related business practices.
● Knowledge of principles and techniques of training.
● Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals.
● Ability to sufficiently understand and analyze data to recognize data anomalies and problems and suggest corrective actions.

Required Qualifications
● BA/BS degree required, plus
o Two years of work experience in the areas of business or systems process analysis with a related degree, or Master's degree
● Demonstrated experience in business analysis best practices, project management, and system troubleshooting techniques.
● Excellent written and oral communication skills; strong customer service skills.
● Strong conceptual, analytical, and problem solving skills
● Demonstrated ability to meet deadlines, prioritize tasks, manage projects and work independently.

Pay and Benefits


Pay Range: $74,861- $78,700; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
Low-cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer-paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area
While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.