Job Description

Under direct supervision of the Office of Student Services and Enrollment Management Office Manager, the BI Analyst will provide assistance with reports, managing and organizing student data, and systems used for admissions and financial aid. This position will develop a comprehensive, cross-functional understanding of business processes, production systems, enterprise-wide data warehouses/sources, and Departmental databases to assist the Office of Student Services and Enrollment Management with current and future data and business intelligence strategies. This is a regular full time position with in-person work expectations on the Ann Arbor campus.

Responsibilities*
FINANCIAL AID

Assist with data, processes, and systems for SSW financial aid processing and notification.
Generate reports on financial aid data, as requested.
Assist with third-party vendor systems, including data imports.
Assist with data entry and decision processing, as needed.
PREPARATION OF STATISTICS/REPORTS

Assist with creating/revising/generating reports in M-Reports, BusinessObjects, and FileMaker.
Prepare bi-weekly reports and assist in preparation of enrollment/admissions reports.
Prepare various other reports upon request.
ADMISSIONS

Assist with data, processes, and systems for SSW graduate applications and decision notification.
Generate admissions and student data reports, as requested.
Assist with data entry and decision processing, as needed.
Assist with Orientation Toolkit maintenance.
MISCELLANEOUS

Assist with developing and maintaining guides on systems and processes for staff.
Assist with creation of accessible PDFs, including fillable forms.
Perform other duties as assigned by supervisor
Required Qualifications*
Candidates applying for this position should:

Have the ability to work under pressure in a fast-paced, multi-tasking environment, and the ability to maintain and respect confidentiality.
Experience with the University of Michigan and U-M systems including M-Pathways (PeopleSoft) and data warehouse systems.
Excellent attention to detail.
Excellent writing, proofreading and editing skills.
Excellent layout and design skills for data and information reporting, visualization, and presentation.
Be able to work independently, be self-motivated, flexible, reliable, and detail-oriented, have stellar interpersonal/organizational skills, excellent written/verbal communication skills, be a thinker and a problem solver.
Have solid computer skills and experience in enter data into, creating, administering and maintaining databases.
Experience with FileMaker.
Proficiency with Word, Excel, Adobe Acrobat and the Google Suite.
Have experience reconciling accessibility, specifically for PDFs (including tagging and document structure) but also other digital mediums.
Be a highly dependable team player with a positive attitude seeking to be an integral part of the School's success.
Possess a Bachelor's degree in a quantitative field and a minimum of three years' work experience in educational programs.
Have experience working in an admissions office.
Have experience working with financial aid.
Have knowledge of social work or other similar licensed professional programs.