Job Description

Position Summary

The Simulation Operations Specialist manages daily operations, preparation, maintenance, and technical support for simulation technologies, learning environments, and nursing skills laboratories within the School of Nursing1s Center for Caring with Technology.

The Specialist serves as the primary operational and technical resource for healthcare simulation, supporting faculty, staff, and students in simulation based teaching, learning, and assessment activities. Responsibilities include operating and programming simulators; managing audiovisual and debriefing technologies; maintaining equipment; managing inventory; supporting procurement; coordinating with vendors; and supporting simulation technology infrastructure.

The Specialist provides technical support for specialized simulation equipment and systems not routinely supported by University Information Technology and collaborates with University IT when responsibilities overlap. Working closely with faculty and staff, the Specialist helps e11sure that simulation environments are reliable, safe, and prepared to support high quality educational experiences.

Essential Function
Simulation Operations

Prepare, operate, program, and troubleshoot low, medium, and high fidelity simulators and task trainers.
Coordinate simulation room setup, scenario preparation, moulage, equipment staging, and post" simulation reset.
Conduct pre-simulation equipment checks and technical testing to verify simulator functionality,
scenario programming, and audiovisual readiness.

Provide operational support during simulation activities and educational events.
Support simulation-based evaluations, competency validation, and skills assessments.
Maintain simulator readiness and operational reliability.
Administer and maintain the SimCapture simulation management system and its associated hardware, audiovisual, recording, and control technologies.
Simulation Technology
Administer and support simulation software platforms including LLEAP, SimCapture, and related systems.
Manage audiovisual, recording, observation, and debriefing technologies.
Troubleshoot simulation hardware, software, networking, and connectivity issues.
Support simulator networking infrastructure including dedicated simulation networks and wireless connectivity.
Coordinate firmware, software, and simulator updates.
Collaborate with University Information Technology to address network connectivity, cybersecurity, system compatibility, and other technical issues affecting specialized simulation equipment.
Center for Caring with Technology Operations
Maintain nursing simulation equipment and other educational resources.
Monitor inventory and supply levels.
Track equipment maintenance, repairs, and replacement planning.
Coordinate simulation space readiness.
Conduct routine equipment inspections and coordinate preventive maintenance to promote safe and reliable operation.
Maintain organized and functional simulation and nursing skills laboratory environments.
Identify equipment and supply needs to support instructional activities and long-term replacement planning.
Procurement and Vendor Management

Obtain equipment quotes and product information.
Coordinate purchasing, warranty support, repairs, and service agreements.
Serve as primary point of contact with simulation vendors and manufacturers.
Support implementation of grant-funded equipment and technology purchases.
Faculty and Educational Support

Train and support faculty and staff in the use of simulation technologies.
Provide consultation regarding simulation capabilities and technical requirements.
Collaborate with faculty to identify technical capabilities and operational requirements that supp01t simulation-based teaching, learning, and assessment.
Contribute technical expertise, operational data, and documentation to the development of
grant proposals, accreditation activities, program assessment, and continuous quality improvement initiatives.

Provide recommendations regarding equipment replacement, technology upgrades, and anticipated maintenance and procurement needs.
Documentation and Reporting
Maintain inventories, maintenance records, and operational documentation.
Track software licenses, warranties, and service agreements.
Assist with grant reporting, accreditation documentation, and program assessment activities.
Qualifications
Minimum Qualifications
Bachelor's degree required; an equivalent combination of education and relevant professional experience may be considered.
Experience in healthcare simulation, laboratory operations, educational technology, healthcare equipment, or a related technical field. •
Demonstrated technical troubleshooting, analytical, and problem-solving skills,
Strong interpersonal, organizational, and communication skills, with the ability to work collaboratively with faculty, staff, and students.
Preferred Qualifications:
Experience with healthcare simulation technologies, including LLEAP, SimCaprure, or comparable systems.
Certified Healthcare Simulation Operations Specialist (CHSOS) certification or willingness to obtain certification.
Familiarity with simulation pedagogy, clinical education, and simulation-based assessment.
Experience with equipment procurement, vendor coordination, and grant-funded technology initiatives.
Knowledge, Skills, and Abilities
Knowledge of healthcare simulation operations, technologies, and best practices.
Proficiency in simulator programming, audiovisual systems, and technical troubleshooting.
Ability to independently manage simulation operatioi1S, equipment rnah1tenance, inventory, and technology resources.
Strong organizational, problem-solving and project coordination skills.
Ability to collaborate effectively with faculty, staff, students, and vendors and communicate technical infotmation clearly.
Understanding of simulation standards, learner confidentiality, and safe learning environments.
Ability to manage competing priorities and support continuous quality improvement