Assistant Director

Ball State University

Muncie, IN

Job posting number: #7230497 (Ref:BSU42114)

Posted: March 21, 2024

Application Deadline: Open Until Filled

Job Description

Determine financial aid eligibility, perform need analysis and determine appropriate aid packages for students. Relay this information to support Cardinal Central staff so they can provide financial aid advising information to students, parents and other seeking financial aid assistance.


Ball State University welcomes applications for an Assistant Director position in our Office of Financial Aid and Scholarships.

Job Function:

Determine financial aid eligibility, perform need analysis and determine appropriate aid packages for students. Relay this information to support Cardinal Central staff so they can provide financial aid advising information to students, parents and other seeking financial aid assistance.

Minimum Education:

Bachelor's degree from an accredited institution.

Preferred Education:

Master's degree.

Minimum Experience:

At least one year of financial aid experience based upon job qualifications and the provided rankings of the required responsibilities.

Preferred Experience:

At least five years of financial aid experience based upon job qualifications and the provided rankings of the required responsibilities, supervisory experience.

Duties and Responsibilities:

  • Coordinate state grant and scholarship programs including 21st Century, O’Bannon, Next Generation Educators Scholarship, Minority Teacher Scholarship, Student Teaching stipends, and the Mitch Daniels Early Graduation Scholarship.
  • Serve as a contact to the U.S. Department of Education and the Indiana Commission for Higher Education (ICHE) in the resolution of conflicting data regarding student eligibility and payment of funds; ensure timely reconciliation of funds based upon established program deadlines.
  • Serve as a contact to the U.S. Department of Education and the Indiana Commission for Higher Education (ICHE) in the resolution of conflicting data regarding student eligibility and payment of funds; ensure timely reconciliation of funds based upon established program deadlines.
  • Review and determine validity of data submitted on the Free Application for Federal Student Aid (FAFSA) and determine when corrections are needed. Process necessary corrections; perform need analysis; determine cost of attendance; package/repackage financial aid.


  • Review and determine Satisfactory Academic Progress (SAP) of students at the end of each semester. Notify students when their SAP status has put them in an ineligibility (Fail) status. Review student academic standing and academic plans (submitted by advisors and faculty). Review and determine future aid eligibility of students who are currently ineligible for financial aid due to SAP. Communicate strategies for successfully maintaining satisfactory academic progress.


  • Promote financial aid awareness through verbal and written communication; this includes admissions outreach events, orientation, high school financial aid nights and other requested information sessions.



  • Support the review of consumer information, web site information, office publications and forms to ensure they are current, consistent and effective.


  • In support of federal and state audits, the Assistant Director performs secondary reviews of verification, Return to Title IV calculations, and Satisfactory Academic Progress.


  • Assign and review work, orient and train staff, and make recommendations in all areas related to supervision, including but not limited to interviewing and selection, compensation, discipline, performance appraisal, and training and career development of personnel.

  • Serve as liaison with other university offices.




  • Work as a key member of OFAS to support Cardinal Central in providing impactful customer service for students, parents, and others seeking financial aid assistance.


  • Attend professional training to maintain knowledge of federal, state and other program-related information. Attend in-house training for discussions of processes and procedures and provide input for recommended changes.


  • Perform other related duties as assigned.


At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.


Apply Now

Please mention to the employer that you saw this ad on UDiversity.com

Close menu